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Building serial number must be provided. It is located above the door of the building. Please provide all letters and numbers.
In order to correctly address the problem, we require a picture(s) of the area in need of repair along with the Warranty Claim Form.
You may either complete this form below or print out the form by clicking here. Mail any printed Warranty Claim Forms with a picture(s) of damaged area to our home office at OHB, PO Box 331973, Murfreesboro, TN 37133 or email them to: warranty@oldhickorybuildings.com
Once we receive your completed Warranty Claim Form and/or picture(s) of the damaged area, we will be able to process your claim.
Broken windows or lock and other appearance related claims must be reported within 7 days of delivery. We will not accept claims for these items afterward.
Processing time for the claim usually takes 2-4 weeks.
** If any of these steps are not followed, warranty consideration may be delayed or denied. **