• Claim form must be COMPLETELY filled out.
  • Building serial number must be provided. It is located above the door of the building. Please provide all letters and numbers.
  • In order to correctly address the problem, we require a picture(s) of the area in need of repair along with the Warranty Claim Form.
  • You may either complete this form below or print out the form by clicking here.  Mail any printed Warranty Claim Forms with a picture(s) of damaged area to our home office at OHB, PO Box 331973, Murfreesboro, TN 37133 or email them to: warranty@oldhickorybuildings.com
  • Once we receive your completed Warranty Claim Form and/or picture(s) of the damaged area, we will be able to process your claim.
  • Broken windows or lock and other appearance related claims must be reported within 7 days of delivery. We will not accept claims for these items afterward.
  • Processing time for the claim usually takes 2-4 weeks.
** If any of these steps are not followed, warranty consideration may be delayed or denied. **

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